When you use our products and services or visit our website and social media channels, we collect and process personal data of yours. This personal data helps us to make your experiences with PostFinance both pleasant and secure. We handle your data in a confidential and responsible manner and strive to protect you.
We collect and process your personal data to make your use of our products and services and your visits to our digital channels both convenient and secure − for example, when you are using e-finance or navigating our website. Your personal data helps us to get in contact with you or to inform you of suitable offers. It also allows us to comply with legal requirements and to protect your assets from fraud and other illegal activities.
We take the necessary organizational and technical measures to ensure your personal data remains secure. We train our staff and require our partners to implement appropriate security measures. We use suitable encryption mechanisms to protect the information you submit via our websites while said data is in transit. And when processing e-finance transactions, your personal data is protected from loss, disclosure, unauthorized access or alteration.
Your personal data belongs to you. You can check it in e-finance, for example. You can let us know if your personal data has changed or correct details and add incomplete information yourself. This will help us guarantee the best possible service for you.
Want to know the details? In our privacy policies, you can find out what personal data we collect, how we process it and what we do to protect it.
Our General Privacy Policy applies to our customers and other data subjects. It includes information on the personal data we collect, how we handle it and the rights that you hold.
Our Website Privacy Policy describes what personal data we collect when people visit our website or social media channels, how we handle the data and what rights the visitors hold.
For questions relating to data protection law, please write to us at:
PostFinance Ltd
Data Protection Officer, Legal
Mingerstrasse 20
3030 Bern
