Banking packages, accounts and cards
Have you lost your card? Would you like to check your account balance? Do you want more information about geoblocking and the contactless payment function? Or do you want to submit an enquiry? Here you can find everything you need to know about our accounts and cards.
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Banking packages for private customers
Here you will find answers to frequently asked questions about banking packages. -
Check your account balance and transactions
Do you want to check your account balance or view details of your entries? Here we show you how you can do so easily and conveniently. -
Incoming payments to your account
Does someone want to transfer money to your account simply, quickly and securely? Here you will find PostFinance’s BIC (SWIFT code) and other details that the sender needs from you. -
Value date rules
You can find the number of working days between debit and credit in our value date rules. -
Block, unblock or replace cards
Block and unblock your cards quickly and independently. You also have the option of ordering a new card. -
PostFinance Card geoblocking
Restrict PostFinance Card cash withdrawals abroad with the geoblocking service. -
PostFinance Card Adjust withdrawal limits
Do the standard limits not meet your needs? You can set your withdrawal limits individually here. -
Activate or deactivate the contactless payment function
Activate or deactivate the contactless payment function for your PostFinance Card. -
Complain about transaction
Do you dispute a debit made to your credit card, PostFinance Card or PostFinance Pay? You can find the complaints form you need here. -
3-D-Secure
Make secure payments in online shops with your PostFinance Card or credit card. -
Credit card services
Modify your powers of attorney, your limits and the update service. -
Card security
Some useful tips on using your card safely. -
Submit and download enquiries
Has your payment not reached the recipient, or was it incomplete? Learn here how to start an enquiry. -
Cancel account
Would you like to cancel your account? If so, please contact us.