Stay secure on the go with PostFinance

With secure systems, solutions and the highest security standards, we ensure that you are safe with us: when banking online and when paying by card. Together, we can combat the increasing cases of cyber fraud.

I have become a victim of fraud

Contact us on our emergency numbers as soon as possible.

Emergency contacts

How to protect yourself

Help ensure that e-finance and the PostFinance App are used securely by applying the following security standards.

Remain vigilant and sceptical

The security of your assets and data is our top priority. Cyber criminals use a variety of methods to obtain personal data and money. Despite all countermeasures, fraud attempts are still successful. That’s why it’s important to be aware of the different types of fraud and to arm yourself against them.

Spotlight on different types of fraud

All-round security – online and with cards

Are you familiar with the Browsercheck?

Protect yourself against online dangers by ensuring your system is always up to date. The browser check scans your computer for outdated software and helps you resolve any vulnerabilities found.

More on the subject

  • By working together and by joining forces, we can achieve more. That’s why we are working closely with the specialist departments of the police,  the federal government and universities.

    eBanking – but secure!

    The independent platform run by Lucerne University of Applied Sciences and Arts provides information and courses to help you better understand your personal information security. Tip: Subscribe to the ebas newsletter.

    Have you received a phishing e-mail?

    If you have identified an e-mail as a phishing attempt, do not click on it. To protect other people, you can report the e-mail or link directly to the Federal Office for Cybersecurity (BACS).

    Federal Office for Cybersecurity (BACS)

    The federal competence center for cyber security. The contact point receives reports on cyber incidents from individuals and businesses, analyses them and provides those submitting them with an assessment of the incident and recommendations for further action.

    Cybercrime policy of the Zurich Cantonal Police

    The cybercrime website of the Zurich Cantonal Police highlights the various types of fraud and the latest alerts.

    All about card security

    Detailed tips on how to protect your card transactions and prevent fraud.

    Submit a criminal complaint online

    Suisse ePolice is the Swiss online police station. This is where you can report simple thefts, damage to property or losses at any time electronically.

    Swiss Crime Prevention

    An intercantonal specialist unit for the prevention of crime and fear of crime. Detailed and simple explanations of the various types of fraud can be found on the website.