Login and security

Here you can find support and instructions related to logging in and the security of our digital services.

Help with logging in

Set up login, view instructions or resolve issues
Stay secure on the go with PostFinance

Information and help on secure online banking, card security and types of fraud
Browsercheck

Check whether your browser and other important software is up to date
Help with logging in with the card reader

Use your login with the yellow card reader if you cannot use your smartphone to log in.
Register for Mobile ID

Register for a Mobile ID-capable SIM card from your mobile provider or order a new SIM card.
Scheduled system interruptions

Information about scheduled system interruptions and maintenance.
3-D Secure

Make secure payments in online shops with your Card or credit card.
Authentication with voice recognition

We recognize you by your voice when you call us. Change your preference here.
PostFinance Card geoblocking

Restrict PostFinance Card cash withdrawals abroad with the geoblocking service.
Identification and signature with Bankident PostFinance

Questions and answers about third party identification and signature with your PostFinance profile.
Operating systems and browsers

PostFinance supports these operating systems and browsers for use on your computer.
Mobile operating systems and browsers

PostFinance supports these operating systems and browsers for use on smartphones.
Functional cookies and e-finance

You must apply these cookie settings in order to use e-finance.