The fastest and equally secure way: after setting up your login once in the PostFinance App, you can log in with your fingerprint or Face ID in just a few seconds.
PostFinance login with card reader
Use your login with the yellow card reader if you cannot use your smartphone to log in.
Do you know the login with the PostFinance App?
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Here you will find the instructions for the PostFinance login using the card reader and the PostFinance Card.
You will need: your e-finance number or username, e-finance password, PostFinance Card, yellow card reader
Step 1: Enter login details in e-finance
- At postfinance.ch, select “Login” or the lock symbol at the top right
- Enter your e-finance number or your username and password (see letter “Personal access data for your e-finance”)
- For customers with multiple users (e.g. partner account): enter your user identification as well
- Confirm by selecting “Next”
Step 2: Insert your PostFinance Card into the card reader
- Insert your PostFinance Card into the yellow card reader
- The display shows “Input”
Step 3: Enter your e-finance code into the card reader
- On the login page in e-finance, a number is displayed under “Input for card reader”
- Enter the number in the card reader
- Confirm by pressing “OK” (green button on card reader)
Step 4: Enter the PIN for your PostFinance Card
- You will see “PIN + OK” on the card reader display
- Enter your PostFinance Card’s PIN
- This is the code that you use at ATMs or that you received in addition to your PostFinance Card
- Confirm by pressing “OK” (green button on card reader)
Step 5: Enter the code from the card reader into e-finance
- The card reader will display “Code = x xxx xxx”
- Enter this seven- to nine-digit number in e-finance in the “Code from card reader” field
- Click on “Login” – you’re now logged in
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What’s missing?What’s the best thing to do in such a situation?Forgotten your e-finance passwordYou can reset your password yourself.Forgotten your username and e-finance numberYou will find your e-finance number on the activation letter you received from PostFinance.
Otherwise, our hotline staff will be happy to help you.You don’t have a PostFinance Card or have forgotten your card PINOur hotline staff will be happy to help you. -
Is your login locked or blocked?
Our hotline staff would be happy to help you.
Does your card reader no longer work?
The battery in your card reader has probably run out of charge following repeated reliable use. Please replace the battery with a standard CR 2032 button cell battery and dispose of the old battery properly. By doing so, you will make a valuable contribution to environmental protection.
Tip: The card reader is not linked to a particular customer. If you still have a functioning device, you can use it for several e-finance accesses.
Order new card reader
If your card reader no longer turns on and you don’t want to switch to logging in with the PostFinance App, order a new card reader.
You can return a defective card reader to any PostFinance branch for proper disposal. Alternatively, send it to: PostFinance SA, Output Produzione, Viale Stazione 15, 6500 Bellinzona.
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Replacing a card and ordering a PIN involve costs. If you can use your smartphone (private or business) to log in, we recommend the convenient e-finance login with the PostFinance App. Once you have set it up, it’s easy to use, free of charge and meets the highest security requirements.
Set up PostFinance login with the app
If you would like to continue using the PostFinance ID card, please contact the hotline.
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Yes, logging in is easier, faster and more environmentally friendly without a card reader: once you have set up your login in the PostFinance App, you can log in with your fingerprint or Face ID in just a few seconds.
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