You will receive the voucher in the form of a code, which you can find in our app or in e-finance. You can redeem the code directly at Zalando.

If you purchase a voucher at a Postomat, the code will be printed directly on the receipt.

When purchasing via the PostFinance App, you can personalize the vouchers and give them as a gift. Select a design and add a personal text to the voucher. Send the personalized voucher or print it out.

If you’d like to redeem the Zalando voucher in your customer account, click on the following link and enter the code.

The link will open in a new window zalando.ch

The voucher amount is added to your Zalando credit account. You can use the amount for a subsequent order. To do so, select “Voucher” as the payment method.

Alternatively, enter the code in the final stage of your order in the “Vouchers and discount codes” field, and confirm the details entered with “Redeem”. The voucher amount will be taken off the total amount.

More information can be found at The link will open in a new window zalando.ch.

You can redeem the Zalando voucher for all fashion items, but not for beauty products or electronics.

You can redeem multiple gift vouchers per purchase up to a maximum value of 200 francs. Any remaining amount is saved in your Zalando account and can be used for future purchases.

Your Zalando voucher is valid for five years after purchase.