QR-bills can be paid at the counter in Swiss Post branches, at terminals for independent invoice payment and via The link will open in a new window Swiss Post’s home service at swisspost.ch. If you’ve received the QR-bill by e-mail, print it out scaled to 100% so that the reader can recognize the QR code. For the payment, please submit only the payment part with the receipt that you have already detached. If you use the yellow receipt booklet for the receipt, then you have to submit only the payment part.
Please note that costs are incurred when paying in QR-bills at the counter in Swiss Post branches, and these are charged to the payment recipient. They have the option of reversing the costs so that you are charged. That’s why we recommend avoiding such inpayments – if possible – and using the PostFinance App or e-finance instead.
There’s also the option of transferring or donating amounts at the counter in Swiss Post branches without having a QR-bill with a fixed amount. You have to provide the counter staff verbally with all the invoice details required – this includes at least
- The IBAN/reference number (if available)
- The amount you’d like to transfer
- The recipient’s name
- The recipient’s postcode/location